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0020/2025 - New paths for specialized care in the Municipality of Rio de Janeiro: resultsthe Super Centro Carioca de Saúde
Novos caminhos para a atenção especializada no Município do Rio de Janeiro: resultados do Super Centro Carioca de Saúde

Author:

• Fernanda Adães - Adães, F. - <fernanda.adaes@gmail.com>
ORCID: https://orcid.org/0000-0002-7828-0124

Co-author(s):

• André Luis Paes Ramos - Ramos, A.L.P - <andrepaesramos@gmail.com>
ORCID: https://orcid.org/0000-0002-3262-7321
• Paula Bortolon - Bortolon, P. - <paulabortolon@gmail.com>
ORCID: https://orcid.org/0000-0003-0996-0959
• Thiago Virgilio - Virgilio, T. - <thiagocvirgilio@gmail.com>
ORCID: https://orcid.org/0000-0002-4959-9531
• Alexandre Modesto - Modesto, A. - <modesto.saude@gmail.com>
ORCID: https://orcid.org/0009-0004-4146-4175
• Iandara de Moura Silva - Silva, I.M - <iandara.smsdc@gmail.com>
ORCID: https://orcid.org/0000-0002-7224-5854
• Rodrigo Schwartz Pegado - Pegado, R.S - <rodrigos.pegado10@gmail.com>
ORCID: https://orcid.org/0000-0001-9514-3300
• José Carlos Prado Junior - Prado Junior, J.C - <jcpradojr@gmail.com> +
ORCID: https://orcid.org/0000-0002-8438-0527


Abstract:

The Ambulatory Regulation System in Rio de Janeiro (MRJ) faced a significant increase in demand for consultations, exams, and surgeries between 2020 and 2024. The creation of the Super Centro Carioca de Saúde (SCCS) in 2023 aimed to improve access to specialized procedures and reduce waiting times. A descriptive cross-sectional study was conducted based on data available on the Transparency Portal, to evaluate the frequency of requests, available slots, authorizations, and waiting times between 2020 and 2024. There was a 3.7-fold increase in requests and a 4-fold increase in authorizations between 2020 and 2024. The SCCS contributed 19% of the total available slots in 2023, especially for imaging and ophthalmology procedures. The mean waiting list decreased by 4% over the period, with a 44% reduction in exam queues and a 39% reduction in average waiting time. However, consultation queues increased by 38%. The expansion of service capacity and the establishment of specialized units like the SCCS were effective in reducing waiting times for exams and surgeries. However, the continuous increase in demand, especially for consultations, suggests the need for ongoing planning and effective policies for queue management and service prioritization.

Keywords:

Ambulatory Regulation, Waiting Time, Specialized Care, Public Health System.

Content:

Access Issue in Scielo

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Cite

Adães, F., Ramos, A.L.P, Bortolon, P., Virgilio, T., Modesto, A., Silva, I.M, Pegado, R.S, Prado Junior, J.C. New paths for specialized care in the Municipality of Rio de Janeiro: resultsthe Super Centro Carioca de Saúde. Cien Saude Colet [periódico na internet] (2025/Jan). [Citado em 05/12/2025]. Está disponível em: http://www.cienciaesaudecoletiva.com.br/en/articles/new-paths-for-specialized-care-in-the-municipality-of-rio-de-janeiro-resultsthe-super-centro-carioca-de-saude/19496?id=19496



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