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0028/2025 - Model of Care in the Family Health Strategy: care before and after the COVID-19 pandemic
Modelo de Atenção na Estratégia Saúde da Familia: o cuidado antes e após pandemia por COVID-19

Author:

• Renan dos Santos de Carvalho - Carvalho, R.S - <renandossantoscarvalho@gmail.com>
ORCID: https://orcid.org/0009-0000-0379-4465

Co-author(s):

• Silvana Martins Mishima - MISHIMA, S.M - <mishima@eerp.usp.br>
ORCID: https://orcid.org/0000-0002-3936-7729
• Katia Terezinha Alves Rezende - Rezende, K.T.A - <katialvesrezende@gmail.com>
ORCID: https://orcid.org/0000-0002-9022-2680
• Laurem Suemi Kawata - Kawata, L.S - <lsuemi@hotmail.com>
ORCID: https://orcid.org/0000-0002-8227-0092
• Cássia Regina Fernandes Biffe Peres - Peres, C.R.F.B - <c.r.biffe@gmail.com>
ORCID: https://orcid.org/0000-0002-8430-0400
• Olivia Sanhueza Alvarado - Alvarado, O.S - <osanhue@udec.cl>
ORCID: https://orcid.org/0000-0003-3930-0038
• Mara Quaglio Chirelli - Chirelli, M.Q - <marachirelli@gmail.com>
ORCID: https://orcid.org/ 0000-0002-7417-4439


Abstract:

Primary Health Care (PHC) is an important gateway to the Unified Health System for providing comprehensive individual and collective care. Changes in policies and funding and the COVID-19 pandemic have led to changes in work in PHC. This qualitative research aimed to analyze the organization of care in the Family Health Strategy (FHS) before and after the COVID-19 pandemic and its challengesthe perspective of health professionals working in PHC. Data was collected through focus groups with four FHS teams and thematic analysis was used to analyze the data. The organization of work in the FHS has been undergoing changes since 2016, with an increase in bureaucratic processes and challenges arisingthe reduction in workers. During the pandemic, professionals were displaced, continuity of care was broken and care was not consistent with the needs of the population, despite new practices and the exchange of knowledge. The challenges cameserving the population in other areas. The conclusion is that the changes in the organization of care, due to the increase in demand for care and Previne Brasil, have led to the deconstruction of the FHS care model, maintaining the hegemonic model, making it difficult to achieve comprehensiveness.

Keywords:

Primary Health Care; Family Health; Work; Healthcare Models

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Carvalho, R.S, MISHIMA, S.M, Rezende, K.T.A, Kawata, L.S, Peres, C.R.F.B, Alvarado, O.S, Chirelli, M.Q. Model of Care in the Family Health Strategy: care before and after the COVID-19 pandemic. Cien Saude Colet [periódico na internet] (2025/Feb). [Citado em 05/12/2025]. Está disponível em: http://www.cienciaesaudecoletiva.com.br/en/articles/model-of-care-in-the-family-health-strategy-care-before-and-after-the-covid19-pandemic/19504?id=19504



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